Use this reference for general questions about milestones, revisions, refunds, disputes, and payments. Account-specific questions should move to direct support.
The answers avoid fixed promises where timing, eligibility, currency, or provider behavior depends on the transaction or account.
Payments
The client funds the agreed milestone before delivery proceeds. The specialist submits the work against that checkpoint, and payment is released after the client approves it through the contract workflow.
Delivery
The parties should use the contract record, messages, milestone state, and available support routes to document what happened. Unresolved issues can move into the dispute and refund process according to the contract state and platform rules.
Revisions
Revisions should be requested through the visible review flow and tied to the agreed scope. The contract and milestone state determine what actions remain available.
Refunds
No. Refund eligibility depends on the contract state, submitted evidence, delivery history, and dispute review. Payment-provider processing can also affect when an approved refund becomes visible.
Timing
Review time depends on the complexity of the case and the evidence available. The disputes guide explains the process, while account-specific timing should be confirmed through support.
Payments
Supported currencies and payout methods are shown in the relevant payment flow and can differ by account, region, and provider availability. Confirm the displayed options before funding or withdrawing.
Follow the route that owns your question so the next step has the right context.
