People behind the platform
Meet the SkillBid team.
Meet the people responsible for marketplace operations, trust, verification, payments, and the support users rely on when they need help.
Admin team
Marketplace operations and trust.
SkillBid administrators oversee marketplace operations, platform integrity, payments, quality, and trust responsibilities.
Ava Thompson
Head of Operations
Platform oversight and fast escalation support.
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Geofrey Achacha
Super Admin & Head of Operations
Leads platform oversight, operations, trust, and escalation management.
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Emily Carter
Escrow Operations Manager
Keeps milestone funding and release flow organized.
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Grace Morgan
Marketplace Quality Lead
Supports quality control across hiring lanes.
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Daniel Brooks
Trust & Safety Manager
Focuses on policy, reviews, and safer platform use.
Contact optionsSupport team
Guidance when users need help.
Support specialists help with onboarding, verification, accounts, payments, disputes, and other marketplace questions.
Lucas Mensah
Support Specialist
General help for onboarding, hiring flow, and account questions.
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Natalie Reid
Dispute Support Officer
Helps keep project issues documented and moving clearly.
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Victor Okoye
Payment Help Specialist
Supports funding, receipts, and payout-related questions.
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Thandi Jacobs
Account Support Specialist
Assists with profile, access, and workflow troubleshooting.
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Charlotte Hayes
Verification Support Agent
Helps users complete checks and reduce onboarding delays.
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